Smart Home

AXS Solutions is focused on providing unique and innovative technology solutions.

CASE OVERVIEW

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INVOLVEMENT
  • Branding & Design System
  • Brand Strategy
  • Web Design
  • Web Development
  • WordPress

How It Works?

ConvoLink RemoteAssist suite focuses on applications such as assisted reality, dynamic workflow management, and online scheduling. These cutting-edge solutions combine skill-based expertise with head-mounted technologies to share real-time data and knowledge between experts and remote workers. This allows them to increase work efficiency, simplify knowledge transfer, and decrease their environmental footprint by reducing travel.

AXS brings together experts who are driven by passion, inspired by innovation, and go the extra mile, to bring you an outstanding customer experience.
RemoteAssist provides a suite that transforms how you would provide Customer Assistance and support.
Carry out Audits, Inspections as well as Training!

Multi Device Support

Our solution runs on a wide range of smartphones, smart glasses, tablets, and laptops and can connect to multiple external video sources.

Flexible deployment options

Our solution can be deployed with the same level of security as SaaS, on-premise, or on your private cloud.

Dedicated assistance & onboarding

Benefit from a seamless onboarding process, from technical set-up and training to your first successful usage of the solution.

RemoteAssist Admin

CREATE AND MANAGE USERS

ORGANIZE USERS
BY TEAM

ADMINISTRATOR, MANAGER, USER

BLOCK OR UNBLOCK CONTACTS

MONITOR USAGE

Use Cases

Training

Develop skills rapidly through technology-enhanced learning.

Step-by-step instruction

Bridge the skill gap between experienced workers and newcomers by making work instructions and checklists readily available.

Do what I do

Improve knowledge transfer by showing a remote colleague exactly what to do and how to do it. Verify if he is reproducing your gestures accurately and correctly when necessary.

On-the-job training

Speed up knowledge acquisition for new workers by capturing expert experience and sharing it with trainees equipped with smart glasses or any other connected device.

Skill upgrading

Provide the deskless workers with relevant information needed to perform their job efficiently and effectively without impacting their field of view and by directing attention to where it is most needed.

Inspection

Ensure smart paperless inspections, performed accurately and consistently.

Quality assurance

Prevent process deviations and quality defects by managing procedures, work instructions, and inspections digitally from any device. Get an expert involved for immediate support using remote assistance.

Equipment inspections

Drive continuous improvements with planned and ad-hoc inspections.

Audits

Go for digital audit workflows to detect any non-compliance. Check every step, take notes, and record proof by taking pictures or recording sound and/or video to send precise descriptions to the maintenance service for a better follow-up.

Declaration of non-compliance

Provide the deskless workers with relevant information needed to perform their job efficiently and effectively without impacting their field of view and by directing attention to where it is most needed.

Advantages

Save Money

Onsite visits are costly. Reduce these costs by giving visual assistance.

Use Artificial Intelligence

Guide your customers through the complex process and save time and resources.

Increase Customer Satisfaction

Resolve problems faster and enable self-service by the customer.

Transfer Knowledge

Help your adjusters be more effective and efficient​.

Digitalise Claims Management

Report, document, and manage support, and training easily.

No App Download

Just send out a link and start resolving problems.

The Brief

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Our Approach

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The Results

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Decrease in bounce rate
0 %
Increase in average session duration
0 %
Increase in page views
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